Vine Vera
Vine Vera Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vine Vera has 1.2 star rating based on 25 customer reviews; consumers are mostly dissatisfied and 96% of ratings are unfavorable, citing high prices and poor exchange, refund and cancellation reliability.
Positive Feedback
Some customers report products feel good initially and a few praise specific items like the Shiraz non surgical syringe and face treatments.
Negative Feedback / Risk Areas
- Persistent reports of aggressive mall kiosk high pressure sales and misleading pricing.
- Frequent Vine Vera customer complaints about no returns, empty or altered syringes and allergic reactions.
- Poor customer service responsiveness and disputes over refunds, billing and exchanges.
Key Takeaways for Future Customers
- Check Vine Vera reviews and confirm full product contents before buying.
- Document receipts and insist on refund policy in writing; expect refund challenges.
- Avoid auto-ship or membership commitments without clear billing and customer service contact.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vine Vera has 1.2 star rating based on 25 customer reviews; consumers are mostly dissatisfied and 96% of ratings are unfavorable, citing high prices and poor exchange, refund and cancellation reliability.
Positive Feedback
Some customers report products feel good initially and a few praise specific items like the Shiraz non surgical syringe and face treatments.
Negative Feedback / Risk Areas
- Persistent reports of aggressive mall kiosk high pressure sales and misleading pricing.
- Frequent Vine Vera customer complaints about no returns, empty or altered syringes and allergic reactions.
- Poor customer service responsiveness and disputes over refunds, billing and exchanges.
Key Takeaways for Future Customers
- Check Vine Vera reviews and confirm full product contents before buying.
- Document receipts and insist on refund policy in writing; expect refund challenges.
- Avoid auto-ship or membership commitments without clear billing and customer service contact.
Media from reviews
Raleigh, North Carolina
Trouble placing order
Unable to place my order, unable to get customer service assistance trying to call but get a voicemail. Then it hangs up on me.
984-226-****. Can someone call me in reference to an order?
Preferred solution: Skin products, facial products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Personal
My issue has not been solved. I feel there should be better communication with your customers and a contact number to speak to someone.
- Very bad customer service no consideration
Preferred solution: Money back or my merchandise back to me.
Surrey, British Columbia
Complete Rip OFF!!!!
Was blown away at the results, while getting swindled at the Kiosk with this product. Turned out to be such a scam!
Fake product I received, and a waste of money.
Not impressed in the slightest. No
- Fake product
Preferred solution: Full refund
Fryeburg, Maine
How to also Got it at the mall and then they were gone.
I bought this in a mall and they sold me a very expensive numiere Plus. I feel the products were and are nicer than the machine didnt do what they said it would do.
The fine lines wrinkles dark spots blemishes so on!!! Then when I went back they were gone. So I feel like I was ripped off I have product and I have the little and wind on my face.
There was just no back up so I have a collection of lioness products vine. Vera Products that They gave me to try actual size of the products also.I was not impressed with them.
Not as advertised
Info on Cellular Peel:
I cannot believe what this product is advertised as. If you look at the ingredient list there is not one single thing that could possibly exfoliate your skin much less provide any type of peel.
It contains nothing more than glycerin, a antimicrobial preservative, 2 humectant solvents, a stabilizer and a liquid to gel converter.
That's it! A cheap drug store cleanser has better ingredients !!!
- Not as advertised
User's recommendation: Do your homework before even considering a purchase
Empty Vine Vera Syringe
I ordered them from Walmart and Mercari BOTH Syringes were Empty, Walmart refunded emidetly, Mercari took about 3 days of constant emails b4 agreeing refund, still waiting they say 5 to 10 days.
Preferred solution: Let the company propose a solution
User's recommendation: Check product and be persistent about refunds, product works but make sure you get a full Syringe
Empty Tube
Purchased 12g Vine Vera Resveratrol Chianti Age Correcting Syringe through the company website (very expensive). I have previously used this product with good results and purchased a second syringe as my first syringe was running low.
After I applied the last of the first syringe, I opened the new, second syringe to apply.
Much to my surprise and shock, the second brand new, never opened syringe was empty. Thanks for the very expensive air in the tube.
- Poor return policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Escondido, California
Product is nothing like the free sample-Possible Bait and Swich?
We were at La Jolla Mall, and was given a sample to try Vine Vera Resveratrol moisture day cream. I used sample cream and wow it felt great-so I got excited and ordered on-line the exact same product for $55.
I received it Sunday and used it for a couple of days, but it's nothing like the sample. After applying it to my face for maybe 10 minutes it felt creamy, but then dryness. I can't believe it's the same cream as was in the sample! - I even received a certificate of product authenticity card.
I'm just disappointed in Vine Vera company, I wish i could have bought the samples only. Darn I thought i finally found the right face cream.
Preferred solution: Let the company propose a solution
User's recommendation: I quess alway verified the samples vs the actual product
London, England
Unhappy with product!
I was accosted at the mall by a young woman who wanted to show me this product! Vinevera skin care.
I was waiting for my appointment time at the Apple Store so I let her talk. I wont ever do that again. There is nothing special, rejuvenating or even good about this product. Dont buy it because it is expensive and it doesnt work!
Im using the creams to moisturize my feet these days until I can go to Target and get some good moisturizer for my feet. Its crap and I am angry at myself for allowing it to happen.
So BEWARE VINE VERA kiosks, if you see one run the other way. Their sales approach is abusive!
User's recommendation: Don’t buy this product!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI liked it!
Got pulled into a kiosk in Vegas. High pressure sales offering huge discounts if I buy NOW, though they were still pretty pricey.
I loved most of the products and have ordered from the sales rep for myself and friends.
The Shiraz non surgical syringe is amazing as was the 'free' full size moisturizer they threw in! I found these reviews her only cuz I was looking for a deal on my next order!
- Great face are products
- Expensive and not avail in canada
Preferred solution: I want more of their product
User's recommendation: Buy Shiraz non surgical eye cream!
Placentia, California
Do not buy Reservatrol Merlot Moisture Day Cream
12/20/19. I purchased Vine-Vera Reservatrol Moisture Day Cream And Immediately was repulsed by a strong unpleasant perfume fragrance ...
I tried the moisturizer under makeup... Hoping the smell would diminish... and it did Not ! Never have I had a moisturizer with Any fragrance let alone a Strong Unpleasant Perfumed Smell ..
some people are allergic to perfumes! Had to remove ALL my makeup after 2 hours, the smell would not leave.
AND my entire face felt dry and like it was cracking. Thank goodness I purchased from Amazon and can get refund.
Rochester, Minnesota
Scammed by Vine Vera/Mazal skin care products at mall kiosks?
Vine Vera, OroGold, Vivo Per Lei, HerStyler--all of these are owned by Mazal Enterprises, Eli and Daphna Weingarten (El-Darr Enterprises) in California. They hire young Israelis out of the military to pose as skin care consultants and canvas malls all over the U.S. and other countries, especially before Christmas, spending a few weeks in each, then pack up their gypsy wagon and move on to the next mall. How do you know if you’ve been scammed by this organized crime group:
**Do young, attractive, mostly dark-haired sales people with strong accents jump out at you as you innocently walk by their kiosk handing out free samples and luring your into a chair for a free facial? DO NOT MAKE EYE CONTACT! Just walk on by even if you have to be rude. These people are highly-trained in the art of predatory sales tactics.
**Do they claim to be Spanish or Italian? WRONG! They are Isreali but have made-up names like Giovanni, Raphael, Fabio, Marta, Dana to fool you.
**Do they make all sorts of incredible claims for the products like Dr. Oz endorses them, they’re from the Dead Sea and cure everything from acne to wrinkles to rosacea? LIES! They are possibly cheap drug-store creams repackaged and relabeled and put in fancy jars, marking the price up about 1000%.
**Do they say for you only they’ll give them to you for 75% of the usual cost? LIE! They make up the prices according to how gullible they think you are.
**Do they say you’ll get free refills on the products because they’re opening up a spa in your mall? LIE! Another tactic to sell the products.
**Do they convincingly tell you they want you to have the products so you can cure your rosacea or wrinkles or whatever before it’s too late? LIES. You may not even have the skin condition they claim but they manipulate using weak spot.
**Do they flatter you to no end and convincingly seem to be super friendly and caring? WRONG! That’s purely an act. After the sale they show their true colors—abrupt, rude, and dismissive, even cold. Same with Mazal people (if you ever get them to actually answer the phone or e-mail). They don’t give a rat’s *** about you after the sale!
**Do they claim to be skin care specialists or even dermatologists? LIES! They are highly-trained *** artists posing as skin care specialists but are really ex-military Israelis making more money in a month doing a stint at the malls than they make in a year back home!
**Do they conveniently never mention their strict no return policy? Perhaps fold over your receipt to cover tiny print saying no returns? Perhaps cover up the no returns sign on the kiosk with sanitizer and bag of products at time of sale? Does another salesman suddenly appear to ring up the goods and somehow knows what priced the other guy promised you? VERY DECEITFUL!
**Do they refuse any unopened product returns and give you a supposed customer service contact number? And if you contact it, do you only get a reiteration of their strict no return policy and a well-scripted speech of how Mazal Enterprises has no control of these “independent owners/operators at kiosks?” LIES! They are the ones who hire them! The director of Vine Vera is a former captain in the Israeli army! And where do you suppose Eli and Daphna Weingarten are from, or at least have strong ties to? You got it—Israel!
**Do you try to return to the kiosk you purchased products from only to discover they’re gone? Yup—they’re already moved on to the next mall for fresh victims.
**Do they quote you one price but then add on hundreds or even a thousand to that price on your receipt? SURPRISE! You’ve just been robbed. Theft by deception is real big with these thieves. They hope you don’t notice or are too embarrassed to point it out.
**Do they claim what you purchased will last two years? LIE! Lucky if it lasts two months.
I had the exact same experience in Munich. Israeli guy trying to be very nice, but very pushy telling me I need these products because I am looking older.
He didn't tell me about the no return policy and I bought a PYT curler from them - supposed to be 350 euros but he will give me a discount for 200... I bought it, thinking I could look at reviews later at home and still decide. WRONG! when he printed the receipt it says ''no returns'' - then after the curler iron sale, he pushes me into a room and says he wants to show me something to help me, because I should take care of my skin.
He starts putting on some eye cream, puts a mirror in my face and tells me the results are amazing... I see nothing. I felt bad and cannot be rude.... I already felt something was wrong, but I felt trapped in that tiny room with the door closed.
He starts asking me all kinds of questions, puts a mask on one side of my face and it starts burning but he says that is normal. He quickly rinses it off and then says the burning is normal. He then put another lotion all over my face - the lotion felt soft. I just wanted to leave the room, felt unsafe and awkward...
but I was afraid to be pushy or rude. I finally said ok, I cannot afford a lot, I was not even looking for a skin-care product, I only wanted a curler and he caught me as I walked by the kiosk. He insists that it will be 200 euros, I will get a good deal plus he will do amazing facial treatments in the store for free because I was ''so nice'' - he takes my card, puts the products in the bag and tells me I am doing something so amazing for myself, he is so proud of me and it is the first step in the right direction.... then he asks to hug me, I tried to barely hug him and he was squeezing me tightly - felt quite perverse.
Now I can see he was trying to distract me from looking at my receipt and inspecting what really happened. the products cost 360 euros! So altogether 560 euros down the drain, just like that! I got home, as I was driving I noticed my face was burning badly - itching.
I rinsed it with water but no relief, it was still burning. I showered and washed my face, it was still burning. I looked at the receipt and noticed on the skincare products the receipt does not say anything about returns. I called and the guy said he was sorry, he will get me a return.
I said okay, and drove all the way to the mall again - now he tries to sell me something else, telling me an exchange is a better idea... this time I am pissed and firm. I say no, I will not gamble money on products that are burning my face after the trial I had with him - I have not opened the products, he checks. then he finally says okay, the return process is a long one - I said fine, just do it.
He calls someone and starts talking, then he tells me his boss yelled at me and there is no way I can get a return, they do not do that and he made a mistake. He says customer support will call me and he asks for my email - I said give me their email so I can contact them. he said no, they will contact me, I cannot contact them. Of course, nobody has contacted me.
the products are here at home, still unopened and a useless waste of money. The reviews are right, run right past vine vera, it's a scam.
Replying to
Run far away. They are crooks and product is not worth the money
No idea of company when I was at mall. Nice shop set up but crooks.
Pressured into purchase but did not know could not return. Reached out to vine vera Corp and was told they are not associated with retail store...??? Wait, what? They sell your products under your name and ...
what??? Everyone there has been rude once I figured out the ripoff.
Have BBB claim in and most I'm being told they will do is provide a 200 credit.... I don't want ANY of their products!!!
Preferred solution: Full refund
Barrington, Illinois
KEEP WALKING
All of them need to be thrown UNDER the jail. They are a bunch of LYING BEAUTY PIMPS in my opinion.
I'm so sorry I bought this *** I was told I'd get free refills on the body scrub. Went back to get it and the liars had changed to a different name. I told the young lady that I spoke to that this looks like the same company that sold me Vine Vera and Supreme products and she lied and said it wasn't.
They should be BANNED from the United States PERIOD! NOTHING BUT A GROUP OF CON ARTIST RUNNING SCAMS.!
Don't buy
The guy at the kiosk in Vegas tried his damnedest to get me to buy that stuff. He put this stuff on my face and said he would give me all this stuff for only $100.
I told him I was there until Friday and I would think about it but by the time I got back to the room that stuff had burnt my skin under my eyes.
I never saw that guy at that kiosk again . I wanted him to see what their products did to my skin.
Preferred solution: Let the company propose a solution
Bad Experience
They have not contacted me. Everything is just like it was.
It is just a big scam.
I still want my money back . Evil people.
Very high pitched sales. They tell you your money is refundable but it is not.
Very costly.
Just a big scam. Not worth one star.
- Just a scam
Preferred solution: Full refund
They are like panhandlers at the mall. Very annoying.
They got me for $250.00 but not again. Told me I would get free facial but cancelled because the person was sick.
I never rescheduled because they are so annoying. Hate walking by them at the mall
About
, ,
Vine Vera is a company offering different skin care products. Vine Vera brand unites body care, merlot, vitamin C, moscato, and zinfandel etc. Vine Vera uses shea butter, fruit oil extracts, resveratsol, and aloe vera producing its skin care products. Other components of Vine Vera care include glycine soja oil, chamomilla recutita as well as gingko biloba among other ingredients. The cosmetic company was founded in 2012. At Vine Vera, customers will find all kinds of daily care and hydration products to bring back the glowing look to their skin.
Vine Vera is ranked 716 out of 4302 in Cosmetics and Personal Care category
USA
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I love this product and it is now discontinued. I have been using it as a night cream for four years.
I called Vine Vera and they recommend I not buy from Amazon as these third party sellers generally sell fake or old product. I tried the Merlot night cream and did not like it.